Books by author Richard Y. Chang

Showing 1 – 14 out of 14 results

1. 

   Satisfying Internal Customers First: A Practical G uide to Improving Internal and External Customer S atisfaction (Only Cover is Revised) (Quality Imp

   Richard Y. Chang, P.Keith Kelly | John Wiley & Sons Inc, 1994

   
   

   In stock at our supplier - Shipping in 9 - 15 days

   Language: English

   Binding: Paperback

   23.83 €

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2. 

   Succeeding as a Self-Managed Team - A Practical Guide to Operating as a Self-Managed Work Team

   Richard Y. Chang, Mark J. Curtin | John Wiley & Sons Inc, 1999

   
   

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   Language: English

   Binding: Paperback

   30.10 €

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3. 

   Performance Scorecards - Measuring the Right Things in the Real World

   Richard Y. Chang, Mark Morgan | John Wiley & Sons Inc, 2010

   
   

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   Language: English

   Binding: Paperback

   45.35 €

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4. 

   Passion Plan at Work

   Richard Y. Chang | John Wiley & Sons Inc, 2001

   
   

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   Language: English

   Binding: Hardback

   25.05 €

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5. 

   Process Reengineering in Action: A Practical Guide to Achieving Breakthrough Results (Only Cover is Revised) (Quality Improvement Series)

   Richard Y. Chang | John Wiley & Sons Inc, 1999

   
   

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   Language: English

   Binding: Paperback

   30.10 €

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6. 

   Meetings that Work!: A Practical Guide to Shorter and More Productive Meetings (Only Cover is Revise d) (Quality Improvement Series)

   Richard Y. Chang, Kevin R. Kehoe | John Wiley & Sons Inc, 1999

   
   

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   Language: English

   Binding: Paperback

   30.10 €

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7. 

   Mastering Change Management: A Practical Guide to Turning Obstacles into Opportunities (Only Cover i s Revised) (Management Skills Series)

   Richard Y. Chang | John Wiley & Sons Inc, 1999

   
   

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   Language: English

   Binding: Paperback

   30.10 €

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8. 

   Building a Dynamic Team: A Practical Guide to Maxi mizing Team Performance (Only Cover is Revised) (High Performance Team Series)

   Richard Y. Chang | John Wiley & Sons Inc, 1999

   
   

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   Language: English

   Binding: Paperback

   28.28 €

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9. 

   Measuring Organizational Improvement Impact: A Pra Practical Guide to Successfully Linking Organizational Improvement Measures

   Richard Y. Chang, Paul De Young | John Wiley & Sons Inc, 1999

   
   

   In stock at our supplier - Shipping in 9 - 15 days

   Language: English

   Binding: Paperback

   28.28 €

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10. 

    Creating High-Impact Training: A Practical Guide (Only Cover is Revised) (High-Impact Training Seri es)

    Richard Y. Chang | John Wiley & Sons Inc, 1999

    
    

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    Language: English

    Binding: Paperback

    32.83 €

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11. 

    Passion Plan: A Step-by-Step Guide to Discover Discovering, Developing & Living Your Passion

    Richard Y. Chang | John Wiley & Sons Inc, 2001

    
    

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    Language: English

    Binding: Paperback

    28.28 €

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12. 

    Measuring Team Performance: A Practical Guide to T racking Team Success (Only Cover is Revised) (Hig h Performance Team Series)

    Gloria E. Bader, Audrey E. Bloom, Richard Y. Chang | John Wiley & Sons Inc, 1999

    
    

    In stock at our supplier - Shipping in 9 - 15 days

    Language: English

    Binding: Paperback

    28.28 €

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13. 

    Capitalizing on Workplace Diversity - A Practical Guide to Organizational Success through Diversity

    Richard Y. Chang | John Wiley & Sons Inc, 1996

    
    

    In stock at our supplier - Shipping in 9 - 15 days

    Language: English

    Binding: Paperback

    28.28 €

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14. 

    Improving Through Benchmarking: A Practical Guide to Achieving Peak Process Performance (Only Cover is Revised) (Quality Improvement Series)

    Richard Y. Chang, P.Keith Kelly | John Wiley & Sons Inc, 1999

    
    

    In stock at our supplier - Shipping in 9 - 15 days

    Language: English

    Binding: Paperback

    30.10 €

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